Cancellation & Refund Policy

100% Free Cancellation up to 24 Hours Prior

At MarsaAlam.me, we believe your holiday in Egypt should be completely stress-free. We understand that travel plans, flight schedules, and weather conditions can change unexpectedly.

Zero Cancellation Fees

You can cancel or reschedule any excursion or private airport transfer free of charge up to 24 hours before your confirmed service time. Simply reply to your booking confirmation email with your booking reference.

Customer Protection & Guarantee

Because all bookings on MarsaAlam.me operate on a Pay on Arrival basis, you never have to wait for weeks for credit card refunds. You simply pay your driver or tour guide in cash upon arrival.